TERMS AND CONDITIONS OF SERVICE
CONSULTATION AND DELIVERY:
All pricing is subject to change based on product availability and cost of materials. All pricing includes local delivery within a 10-15 mile radius of service areas which include: Charlotte, NC, limited areas of NYC, and limited ares of Southern Connecticut (towns of Greenwich, Stamford, Darien, Norwalk, New Canaan, Weston, Wilton, Westport, and Fairfield ONLY), A consultation is required for all service and design inquiries. We charge a $150.00 consultation fee (per hour) for all in-person consultations. We will not visit your home or office without the consultation fee being paid prior to our visit. Additionally, the consultation fee is an independent fee from our service fees and will not be deducted from your final invoice. We encourage our clients to familiarize yourself with our service offerings and pricing before your consultation.
LIVE TREE INSTALLATION AND LIABILITY NOTICE:
We love live trees! However, live trees can present a tremendous liability and danger to your home as they require maintenance. Click on the link below to learn more. In order to decorate and install a live tree in your home, you are required to sign a liability waiver and indemnification agreement in addition to a care agreement. The starting cost of live tree decoration is the base cost of the tree size (equivalent to the cost of our artificial pricing) plus an additional $600.00 service charge per tree. Breakdown costs for all live trees is a flat rate cost of $850.00 which includes clean-up. You are responsible for the proper disposal of your tree with your local sanitation authority.
LINKS TO LIVE+ARTIFICIAL TREE SAFETY GUIDELINES:
The links below represent fire safety guidelines for the cities, states, and towns we serves within the areas we conduct business. For the safety of our clients and their families it is important we disclose and make these life safety measures available for you to read and plan accordingly.
NORTH CAROLINA | CONNECTICUT | NEW YORK (NYC)
ORNAMENTS AND DECOR:
Please note our artificial tree decoration pricing does not include decorations, ornaments, or any of the materials needed to decorate your tree. You must supply all of the required materials you desire to decorate your tree. Our pricing model represents a standard service fee to apply decorations, ornaments, and materials to your tree. However, we are delighted to procure decorations, ornaments, and materials on your behalf for an additional fee. We also offer custom tree decorating services which is all inclusive. See pricing details.
PARTY PLANNING, FLORAL ARRANGEMENTS, and EVENT RENTALS:
We provide holiday party planning services, floral arrangements, tabletop displays, table linens, garland, and limited event equipment rentals. For pricing and availability please submit an inquiry for service.
HOLIDAY DECOR + TREE BREAKDOWN COSTS:
Clients may elect to have us break down their holiday decor and trees at the end of the holiday season which takes the hassle out of doing it yourself and putting it away for the next holiday season. Our breakdown service includes: (1) tree breakdown, (1) tree bag, and we will put away all of your decorations and ornaments in the area of your home you designate. Please be sure to procure ornament bags as we do not write ornaments or return them to their original packaging. For an additional cost, we can procure storage bins for ornaments, decorations, and wreaths with advance notice. As previously mentioned our pricing varies based on the height of the tree. See order form for pricing.
PRICING LIST
DISCLAIMER:
Our tree decorating service pricing does not include the cost of decorations, ornaments, materials, and after holiday breakdown service. You must provide all of the required materials. A suggested alternative is purchasing decorations, ornaments, and all materials from us at an additional cost or selecting one of our all inclusive custom packages. See pricing order form.
*PLEASE BE ADVISED OUR PRICING IS NON-NEGOTIABLE
ARTIFICIAL HOLIDAY TREE PRICING:
Our artificial tree pricing is a decorating service for customers that own all of their decorations, ornaments, and required materials needed for us to decorate their tree(s). Below are the tree heights and cost per tree individual tree. After holiday breakdown service is not included in this pricing structure. See pricing order form.
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AFTER HOLIDAY BREAKDOWN PRICING:
Breakdown service is for all holiday decor you may book with us. Pricing is based on the size of the tree we previously decorated. Pricing includes a breakdown, (1) tree bag per tree, and we will put away all decorations, etc. Please note our fee is per tree.
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CUSTOM TREE PACKAGES:
For many of our clients, this is their first time celebrating a holiday in their homes. All packages includes (1) pre-lit artificial tree (with white lights, holiday ornaments- includes a variety of glass, metal, and soft ornaments to be selected by our designer), premium ribbon (selected by our designer), a tree stand, tree collar, tree topper, tree bag, and ornament storage case(s). Setup and breakdown fees are included in this pricing.
PAYMENT REQUIREMENTS:
When processing your order we will email you an invoice from “Square”. You will then have the ease of paying your invoice online or from your mobile device. We charge a 3% credit card processing fee, local tax which defers state by state, and a $0.30 admin keying fee. You also have the option of paying by cashiers check. We do not accept cash payments
PLACE YOUR ORDER BELOW:
Please take a moment and fill out our order form. We will circle back with you regarding your order within 24-48 business hours or the next business day. If this is an urgent request please fill out the order form and send us a follow-up email at info@craymongarner.com. We look forward to designing your creative cool!
HOLIDAY DELIVERY SCHEDULE:
CHARLOTTE, NC: SEPT. 01, 2023 thru NOV. 01, 2023
NYC and SOUTHERN CONNECTICUT: NOV. 02, 2023 thru DEC. 15, 2023
BREAKDOWN SERVICE SCHEDULE
CHARLOTTE, NC: JAN. 02, 2024 thru JAN. 13, 2024
NYC and SOUTHERN CONNECTICUT: JAN. 02, 2024 thru JAN. 13, 2024
TREE WAIVER OF LIABILITY NOTICE:
We require a waiver of liability for all orders. We will send you an electronic waiver of liability form to review and sign before service delivery.
